Calyx Suppliers Page
Choose from the resources below to answer any questions you may have.
Choose from the resources below to answer any questions you may have.
Healthcare Services, Banks & Brokers, Insurance, Utilities, Export/Import deliveries/couriers/duties, Voice/data/mobile Carriers, Operating leases, Readers and Governments.
The details provided on the PO document must match the goods/services that are being provided, and the supplier should check all details before providing any goods/services to Calyx. Any discrepancies should be raised immediately with the Calyx department or individual that requested the goods/services. Discrepancies in PO details may delay or prevent the processing of associated invoices.
The PO must be addressed to the correct entity of the supplier’s organisation. Calyx are unable to process invoices where the company entity/address listed on the invoice is not the same company that the PO was raised to.
The Calyx entity on the PO must match to any associated contracts that are in place. Suppliers will only be able to invoice the Calyx entity listed on the PO document.
Suppliers should submit invoices electronically via email to [email protected]
Invoices that are non-compliant will be rejected and a notification sent back to the supplier. Corrected invoices should be returned to Calyx as soon as possible to minimise delays in payment.
Payment terms will be stated on the PO document received when goods/services have been formally requested. Queries/concerns on payment terms should be addressed to the appropriate Calyx contact upon receipt of the PO, not at time of invoice submission. For any payment queries please contact [email protected] please be sure to include invoice number, PO number and submitted date.
Invoices should be submitted as per the instructions provided on/with your PO document. For Calyx contact details, including central invoice reception locations (where facilities exist)
If you are unsure which details should be used, you should speak to your Calyx contact.
Invoices will be paid in line with the payment terms you have agreed with Calyx. Calyx’s standard payment terms are based on receipt date, and can be found on the corresponding PO document.
Contact [email protected] to confirm receipt/status, but please allow minimum 5 days for the invoice to be registered in the Calyx systems before querying status.
Discrepancies in supplier details (i.e. differences between the details on the invoice and those on the Calyx system/PO) will lead to delays in processing of invoices, and possible rejection. It is therefore important that Calyx is notified of any changes as soon as possible.
Supplier details can be changed by contacting [email protected] Note that depending on the details you are changing, you may be contacted to provide confirmation/supporting documentation. An immediate response to any such request will ensure your details are updated on a timely basis and ensure no delays to invoice payments.
For issues/queries, please either contact [email protected] , or your Calyx contact.
Is your company interested in becoming a Calyx supplier? Then fill out this form, and our team will contact you on how to get started.
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